These terms govern your use of the Dark Oak website and the engagements we enter into with clients. By using the site you accept the website terms below; engagements are additionally governed by the proposal we agree with you in writing before any work begins.
1. Who we are
Dark Oak is a software and AI engineering studio based in Sligo, Ireland (“we,” “our,” “us”). You can reach us at [email protected].
2. Website use
You’re welcome to browse the website, share its links, and quote from it in good faith. You may not scrape it at scale, attempt to interfere with how it runs, or use it in any way that breaches Irish or EU law.
3. Enquiries and discovery calls
Submitting the contact form or emailing us does not create a contract. Discovery calls are exploratory — we tell you honestly whether we think we can help, and you owe us nothing if we end the conversation there.
4. Engagements
Where we agree to work together, the scope, deliverables, timeline, and price are set out in a written proposal we both sign. Those engagement terms — together with these terms — form the agreement between us. Where they conflict, the engagement terms take precedence.
Sprints and builds are fixed-price unless explicitly stated otherwise. Care plans are a monthly fee with the duration and notice period set out in the proposal.
5. Deliverables and ownership
You own everything we produce for you — code, documentation, designs, infrastructure configuration, and the deployments themselves — once the relevant invoice is paid. We retain the right to keep using the general skills, tooling, and patterns we develop in the course of the work for other clients.
Where the deliverable includes third-party software (open source libraries, vendor SDKs, hosted services), that software is licensed to you on its own terms; we list the material ones in the proposal.
6. Confidentiality
We treat anything non-public you share with us — business information, credentials, source code, customer data — as confidential. We use it only to deliver the work, restrict access to the people on the engagement, and keep it confidential after the engagement ends. We’re happy to sign a specific NDA before any sensitive material changes hands.
7. Payment
Invoices are payable within fourteen days of issue unless the proposal says otherwise. Sprints are invoiced on completion; builds are invoiced in instalments tied to milestones; Care plans are invoiced monthly in advance. Prices on this website are indicative; the actual price for your engagement is the one stated in the signed proposal. All prices are exclusive of VAT.
8. Limitations
The website and any free materials on it are provided “as is” without warranty of any kind. For paid engagements, our liability is set out in the proposal; in the absence of a specific provision, our aggregate liability for any engagement is capped at the fees paid for that engagement, and we are not liable for indirect or consequential loss.
Nothing in these terms limits liability that cannot lawfully be limited (for example, for death, personal injury caused by negligence, or fraud).
9. Termination
Either party may end an engagement on the notice set out in the proposal. We may suspend or terminate website access if we reasonably believe it’s being abused. On termination of an engagement, you receive everything you’ve paid for to date and we hand over what we hold.
10. Changes to these terms
We may update these website terms from time to time; the version on this page at the moment of your visit is the one that applies. Changes to engagement terms only ever apply with your written agreement.
11. Governing law
These terms and our engagements are governed by the laws of Ireland, and the courts of Ireland have exclusive jurisdiction over any dispute arising under them.
12. Contact
For anything to do with these terms, email [email protected].
Last updated: 3 June 2026